Return & Refund Policy – PUSHPA

At PUSHPA, customer satisfaction is our priority. We ensure high-quality perfume products and safe delivery. Please read our return and refund policy carefully.

1. Returns Eligibility

Due to the nature of perfume products, we only accept returns if the item is damaged, defective, or incorrect upon delivery. Customers must report the issue within 48 hours of receiving the product.

2. Condition of Products

Returned items must be unused, unopened, and in their original packaging with all seals intact.

3. Non-Returnable Items

Opened or used perfumes cannot be returned or refunded for hygiene and safety reasons.

4. Refund Process

Once the returned product is inspected and approved, the refund will be processed within 5–7 business days to the original payment method.

5. Replacement Option

In case of damaged or wrong items, PUSHPA may offer a replacement instead of a refund, based on customer preference and stock availability.

6. Shipping Costs

Return shipping costs will be covered by PUSHPA only if the product is defective or incorrect. Otherwise, customers are responsible for return shipping.

7. Contact Us

For return or refund requests, please contact our customer support with order details and photos of the product condition or mail us at Kashyapajay822@gmail.com